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General Terms and Conditions applicable to Use of a Web Site.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
We provide you a service. In doing so, we DO NOT handle personal data you are responsible for (e.g. email addresses of your customers) on your behalf. We do not have access to your codebase and we do not have access to your production personal data.
Knapsack Pro is just a tool for developers to use in the testing environment. We collect only test files paths, git branch names, commit hash and timing of running tests. We do not have access to your repository code.
Because of that Knapsack Pro is not a Processor in terms of GDPR of personal data (Data Subject) for your organization (Controller).
All your data stored on KnapsackPro.com, including collected test suite timing data, will be completely deleted on your request.
Just contact us and tell us you want all data deleted, and we will do so.
Note that this of course also will happen in the event of you ending your Knapsack Pro subscription. We will store the collected test suite timing data for an additional 90 days, in the event you want to go back and use the account again. If you want to delete your organization account completely with your user account then please contact us after you cancel the subscription.
Other than that we automatically deleting submitted test suite timing data for your CI builds after 90 days.
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Canceling your monthly subscription before it expires means you'll finish your current subscription without receiving money back. After downgrading, your account will no longer automatically renew and no further renewal charges will be applied for that account.
Once the subscription expires, your account will remain active so you keep access to Knapsack Pro API. Thanks to this you can easily go back to using our service again. We will ask you for payment if you decide to keep using Knapsack Pro service.
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