FAQ
Frequently Asked Questions

Data usage and security

• What are your security practices? (Vendor Security Review / Due Diligence)

Dashboard

• Why when I run the test suite with Knapsack Pro on the same commit hash it doesn’t create a new CI build entity in Knapsack Dashboard?
• Why do I see 'HEAD' instead of a correct branch name in the user dashboard?
• Why I don't see collected time execution data for my build in user dashboard?
• Why all test files have 0.1s or 0s time execution for my CI build in user dashboard?
• How many API tokens/keys do I need?
• Do I need to use separate API token for Queue Mode and Regular Mode?
• Why I don't see all test files being recorded in user dashboard
• Why when I use 2 different CI providers then not all test files are executed?

General questions

• How to collect test reports from all parallel CI nodes? Calliope Pro example
• What happens if the Knapsack Pro API is down?
• Can I use Knapsack Pro locally in a development environment?

Knapsack Pro Cypress

• Is Knapsack Pro an alternative to Cypress Dashboard?